Swivel Chair Replacement Parts
Unparalleled product knowledge
How to fix an Office Swivel Chair cause and remedy
This assumes the Chair is a Gas height adjustment type which can be identified by the chair having one or more levers protruding from either the left or right side directly under the seat. Also, the person doing the "fix" has a general knowledge and use of basic hand tools.
Tools which generally may be needed:
- Small adjustable wrench
- Large Phillips tip screw driver
- Medium straight tip screw driver
- Small or medium pry bar (for Caster removal only)
- Metal vice medium or large (for troublesome cylinder removal)
- Large pipe wrench or Lift-Off® tool (normal cylinder removal)
It should be noted that there are literally thousands of different chair mechanisms (under the seat) being sold and it's difficult that you can locate one that has the exact dimensions as what is on your chair, especially if it is an import. All our mechanisms (except one) and parts are manufactured in the USA or Canada. Therefore, retrofitting (adapting) may be your only option to save your chair if the mechanism requires replacement. Mounting Board Kit
Most repairs will require that the Base is removed. View this first.
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Problem
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Remedy
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Some common causes
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Tips and repair hints
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| Seat rocks side to side | Replace mechanism or column | Worn away mechanism part, broken or loose column plastic liner, unless piston rod is bent | Replace Mechanism and/or replace Column. Or, cylinder |
| Seat tips forward while seated | Replace mechanism | Usually the Pivot pin metal area has worn away or has broken | MechanismInstallReadMe mechanismRetrofit |
| Seat flops back while not in use | Adjust tension spring knob or replace mechanism | Loose tension spring, broken mechanism or missing parts | MechanismRetrofit |
| Leaning back causes chair to lower | Replace mechanism is main cause. Replace column | Gas cylinder has worked into mechanism too deeply. No fix, replace mechanism. Column piston rod hole is enlarged | MechanismInstallReadMe mechanismRetrofit ColumnRemoval |
| Seat lowers or rises while not in use | Replace Gas cylinder | Faulty cylinder seals | GasCylinderRemoval gasCylinderLengthSelection |
| Seat lowers while in use | Replace Gas cylinder | Faulty cylinder seals | GasCylinderRemoval gasCylinderLengthSelection |
| Piston rod is hitting floor causing rocking due to high centering | Install #108 bearing kit | Retainer clip and/or parts missing/broken. Frequently damages cylinder | GasCylinderKitSchematic |
| Piston rod is bent | Replace Gas cylinder | Excessive weight lean or worn column | gasCylinderLengthSelection GasCylinderRemoval |
| Column is hitting floor causing rocking due to high centering | Replace Gas base | Low cost base | Base removal and install |
| Nothing happens when activating lever | Replace Gas cylinder | Gas has escaped or faulty seals | gasCylinderLengthSelection GasCylinderRemoval |
| Seat height stuck in low or high position | Replace Gas cylinder | Gas has escaped or faulty seals | GasCylinderRemoval gasCylinderLengthSelection |
| Mechanism is obviously cracked, broken or bent | Replace mechanism | MechanismInstallReadMe mechanismRetrofit |
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| Chair squeaks or metal powder on floor | Mechanism worn out-Replace | Metal rubbing against metal Oiling will not resolve issue |
MechanismInstallReadMe mechanismRetrofit |
| Seat is at left or right angle | Broken mechanism also check for bent cylinder rod | Metal fatigue, broken or excessive leaning | MechanismInstallReadMe mechanismRetrofit |
| Entire chair rocks violently or leans to one side. | As needed. | Broken or odd size castor, bent leg, broken or worn plastic inside column, loose mountings, bent cylinder rod. | BaseInstall ColumnRemoval Replace Gas cylinder Caster replace |
| Casters difficult to roll, or steer straight | Replace casters | Dirty, worn out, wrong type, too small | WhichCastorWhy Caster removal |
| Seat too low or not high enough, but not broken | Call | Contact |
