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Swivel Chair Replacement Parts
Unparalleled product knowledge

How to fix an Office Swivel Chair cause and remedy

This assumes the Chair is a Gas height adjustment type which can be identified by the chair having one or more levers most commonly protruding from either the left or right side directly under the seat. Also, the person doing the "fix" has a general knowledge and use of basic hand tools.

Tools which may be generally needed:

  • Small or medium adjustable wrench
  • Medium and large Phillips screw driver
  • Medium straight tip screw driver
  • Small or medium pry bar (for Caster removal only)
  • Metal vice medium or large (for troublesome cylinder removal)
  • Large pipe wrench or Lift-Off® tool (normal cylinder removal)

It should be noted that there are literally thousands of different chair mechanisms (under the seat) being sold and it's rare that you can locate one that has the exact dimensions as what is on your chair. Also, your chair may be an import. Virtually all our mechanisms (and parts) are manufactured in the USA or Canada. Therefore, retrofitting may be your only option in saving your chair if the mechanism requires replacement.

Problem
Remedy
Some common causes
Tips and repair hints
Seat tips forward while seated Replace mechanism Usually the Pivot pin area has worn away or has broken MechanismInstallReadMe
mechanismRetrofit
Seat flops back while not in use Adjust tension spring knob or replace mechanism Loose tension spring, broken or missing parts MechanismRetrofit
Leaning back causes chair to lower Replace mechanism-main cause. Sometimes seat joinery is broken causing seat bottom to flex & strike release button Gas cylinder has worked into mechanism too deeply. No fix, replace mechanism MechanismInstallReadMe
mechanismRetrofit
Seat lowers or rises while not in use Replace Gas cylinder Faulty cylinder seals GasCylinderRemoval
gasCylinderLengthSelection
Seat lowers while in use Replace Gas cylinder Faulty cylinder seals GasCylinderRemoval
gasCylinderLengthSelection
Piston rod is hitting the floor causing rocking due to high centering Install #108 bearing kit Retainer clip and/or parts missing/broken. Frequently damages cylinder GasCylinderKitSchematic
Piston rod is bent Replace Gas cylinder Excessive weight lean gasCylinderLengthSelection
GasCylinderRemoval
Column is hitting floor causing rocking due to high centering Replace Gas base Low cost base Base removal and install
Nothing happens when activating lever Replace Gas cylinder Gas has escaped or faulty seals gasCylinderLengthSelection
GasCylinderRemoval
Seat height stuck in low or high position Replace Gas cylinder Gas has escaped or faulty seals GasCylinderRemoval
gasCylinderLengthSelection
Mechanism is obviously cracked, broken or bent Replace mechanism MechanismInstallReadMe
mechanismRetrofit
Chair squeaks or metal powder on floor Mechanism worn out-Replace Metal rubbing against metal MechanismInstallReadMe
mechanismRetrofit
Seat is at left or right angle Broken mechanism also check for bent cylinder rod Metal fatigue, broken or excessive leaning MechanismInstallReadMe
mechanismRetrofit
Entire chair rocks violently or leans at an angle Broken or odd size castor, bent leg, broken or worn plastic inside column, loose mountings, bent cylinder rod, broken or cracked base leg tip BaseInstall
ColumnRemoval
Replace Gas cylinder
Casters difficult to roll, or steer straight Replace casters Dirty, worn out, wrong type, too small WhichCastorWhy
Caster removal
Seat too low or not high enough Call Contact