Information and Terms


MINIMUM MERCHANDISE ORDER:
$20.00. Lesser merchandise purchases not meeting minimum merchandise order will have nonrefundable $ difference included on final invoice. Total charges invoice will be sent email only when item(s) is actually shipped. Check your spam frequently.

SHIPPING COST:
Domestic packages are shipped UPS ground unless otherwise specified. UPS cannot deliver to a P.O. Box. We may use "strapping" to ensure safe arrival or to reduce shipping costs when multiple cartons are of same size. A minimal strapping fee is charged

HANDLING CHARGE:
Included with UPS shipping cost is a $4.95 per carton handling charge. (items condensed when reasonably possible) Large quantity, special packing, or pallet charges may apply

PAYMENT:
Mastercard, Visa, Discover or American Express only. We do not offer COD payment or Check in advance payment

RETURNS:
Authorized returns accepted if in good condition and returned within 30 days of invoice purchase date. 20% restocking charge will apply.
Shipping and/or handling fees are non-refundable. Prior authorization (RMA) required. Special Order, Prototype, or Experimental build item merchandise may not be returnable

CONTACT:
Voice--405.608.4222 Monday-Friday 9 AM-5 PM. Central Time. Email questions anytime. Fax--405.608.1177

DAMAGES AND SHORTAGES:
Must be reported within 3 business days. Please do not dispose of packings or carton box until notified

PRIVACY STATEMENT and SECURITY:
Abacus uses industry-standard SSL encryption to protect confidentiality of your personal and credit card information during transmission over the Internet.
Abacus does not share any personally-identifiable or private customer information submitted on-line with third parties.

CONFIRMATION OF UPS SHIPPING AND TOTAL CHARGES BILLED: Email-No charges
OPTIONAL: Fax-$1.00. Telephone-$2.50.
Abacus Swivel Chair Parts, LLC
12001 Holland Street
Oklahoma City, Oklahoma 73131